1, 2 - ZL uses its network of university and corporate partners to locate suitable, de-commissioned computer equipment upgradable to a minimum standard of condition and capacity.

3 - Equipment is removed from donor facility and transported to ZL's facility.  In many cases, data protection measures such as wiping or complete removal of hard drives are done on premise at the donor's site prior to removal.

4 - Parts needed to upgrade the system to ZL minimum standards and/or replace damaged components are procured (typically this includes, RAM, SSDs,  wifi adapters, keyboards, mice, etc.)

5 - Systems are reconditioned and upgraded.  This includes air-dusting, cleaning and upgrading or replacing internal components and external peripherals.

6 - A custom software configuration including O/S installation (Windows or Linux), network configuration, user configuration as well as installation of  client-requested software is created and imaged to all computers.  Each system undergoes a 2-hour operational stress test.

7, 8 - Donated equipment does not come with factory packaging.  Yet the fragile cargo must endure trucking in the US, an extended time on a cargo ship and a potentially rough ride on unpaved roads in Haiti.  All equipment is packaged in reinforced, double-walled boxes or wooden crates, stretch-wrapped for weather-resistance and fixed to a wooden pallet prior to transfer to a vetted shipping company or partner.

9,10 - The shipper handles the transport and transfer of the cargo to the client in Haiti.